Girlfriend Collective reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Site at any time, effective upon posting of an updated version of this Agreement on the Site. You are responsible for regularly reviewing this Agreement. Continued use of the Site after any such changes shall constitute your consent to such changes.
Creating An Account
Validating Your Order
After you place an order using our shopping cart, Girlfriend Collective will check the information you give us for validity, by verifying your method of payment or shipping address. Girlfriend Collective reserves the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If Girlfriend Collective rejects your order, Girlfriend Collective will attempt to notify you using the e-mail address you have given us with the order. Your credit or debit card will normally not be charged if Girlfriend Collective rejects an order, but Girlfriend Collective will process a refund if the charge has been made against your card.
Girlfriend Collective reserves the right to refuse service, including but not limited to, order fulfillment, customer support, and technical support, to anyone for any reason. A Girlfriend Collective order invoice does not represent an actual acceptance of an order nor does it represent an offer to sell, rather, Girlfriend Collective reserves the right to decline an order for any reason, even after an order invoice is issued.
You are responsible for any sales, duty or other governmental taxes or fees due with respect to your order. Girlfriend Collective will collect applicable sales tax if Girlfriend Collective determines that it has a duty to collect sales tax. Girlfriend Collective will present any taxes that Girlfriend Collective is required to collect at checkout, but note that actual taxes charged may be adjusted from the amount shown at checkout. Several factors may cause this, such as variances between processor programs and changes in tax rates.
Order Limitations/Limited Quantities
Girlfriend Collective may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. Girlfriend Collective also reserves the right to reject any order you place with us. In the event Girlfriend Collective makes a change to an order, Girlfriend Collective will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made.
Girlfriend Collective will provide customers with tracking information including expected shipping dates, but Girlfriend Collective will not be held responsible for any delays, damages or losses due to (but not limited to) natural disasters, acts of federal, state or local government, fires, floods, strikes, lockouts, freight embargoes, and acts of God. Customers can pursue claims for lost and damaged packages through the shipping courier.
Return and Refund Policy
You may return or exchange any unused Girlfriend Collective products in accordance to our returns and exchanges policy available here.
Termination of Use
Girlfriend Collective may, in its sole discretion, terminate your account or your use of the Site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Girlfriend Collective reserves the right to change, suspend or discontinue all or any aspects of the Site at any time without prior notice.
In the event Girlfriend Collective must pursue collections of any debt owed to the company resulting from a sales transaction, not limited to fraud, credit card reversals, credit accounts, etc., Girlfriend Collective will be entitled to actual costs associated with the collections, including, but not limited to, actual legal fees and costs, travel fees, airfare, mileage, lodging, and other necessary costs associated with the collections.
Product Updates/Errors on Site
Product information and prices displayed on the Site are subject to change without notice. Errors will be corrected where discovered, and Girlfriend Collective reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Girlfriend Collective will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Girlfriend Collective’s Return Policy.
Prices and offers are subject to change.
Girlfriend Collective may from time to time monitor, review, and in its discretion edit or delete, discussions, chats, profiles, and postings on our Site; however, Girlfriend Collective is under no obligation to do so and assumes no responsibility or liability arising from the content of any such transmissions or for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, hate speech, danger, illegality, solicitations or inaccuracy contained in any information transmitted to any such locations on our Site. Girlfriend Collective will cooperate with law enforcement or a court order requesting or directing Girlfriend Collective to disclose the identity of anyone posting any information or material prohibited by this Agreement. Girlfriend Collective may also disclose such information if such disclosure is reasonably necessary to protect the rights, property, or personal safety of Girlfriend Collective, its clients, or the public.
Intellectual Property Ownership
All right, title and interest in the Site, including technology and trade secrets embodied therein and any custom developments created or provided in connection with or related to this Agreement, including all copyrights, patents, trade secrets, trade dress and other proprietary rights, and any derivative works thereof, shall belong solely and exclusively to Girlfriend Collective or its licensors, and you shall have no rights whatsoever in any of the foregoing. You acknowledge that the Site constitutes a valuable trade secret and/or is the confidential information of Girlfriend Collective or its licensors. Nothing in this Agreement or otherwise will be deemed to grant to you an ownership interest in the Site, in whole or in part. All content and materials included as part of the Site, such as text, graphics, logos, button icons, images, audio clips, information, data, forms, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material, and software (the "Works") are the property of Girlfriend Collective or its content suppliers and is protected by copyrights, trademarks, trade secrets, or other proprietary rights and these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Works are copyrighted as individual works and as a collective work under the U.S. copyright laws (17 U.S.C. Section 101, et. seq.) and international treaty provisions, and Girlfriend Collective owns a copyright in the selection, coordination, arrangement and enhancement thereof. You may not modify, remove, delete, augment, add to, publish, transmit, adapt, translate, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Works, in whole or in part. Any use other than as contemplated herein, including the reproduction, modification, distribution, transmission, adaptations, translation, republication, display, or performance, of the Works, except as specifically permitted herein, is strictly prohibited. You understand and acknowledge that unauthorized disclosure, use or copying of the proprietary products and services provided pursuant to this Agreement may cause Girlfriend Collective and its licensors irreparable injury, which may not be remedied at law, and you agree that Girlfriend Collective and its licensors' remedies for breach of this Agreement may be in equity by way of injunctive or other equitable relief.
The “Girlfriend Collective” name, logo, other related names, design marks, product names, feature names and related logos are trademarks of Girlfriend Collective and may not be used, copied or imitated, in whole or in part, without the express prior written permission of Girlfriend Collective. In addition, the look and feel of the Site (including all page headers, custom graphics, button icons, and scripts) constitutes the service mark, trademark and/or trade dress of Girlfriend Collective and may not be copied imitated or used, in whole or in part, without the express prior written permission of Girlfriend Collective.
Representations & Warranties
Each party represents and warrants that it has the legal power and authority to enter into this Agreement. You represent and warrant that you have not falsely identified yourself nor provided any false information to gain access to the Site. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms and conditions, in which case the terms "you" or "your" shall refer to such entity. If you do not have such authority, you must immediately stop using the Site.
You shall defend, indemnify and hold Girlfriend Collective harmless from and against any and all losses, damages, liabilities, costs, judgments, charges and expenses, including reasonable attorneys’ fees, arising out of or relating to any act or omission by you with respect to (i) your use of the Site or (ii) your breach or violations of this Agreement.
Disclaimer of Warranties
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT, (A) THE SITE IS PROVIDED "AS-IS" AND “WITH ALL FAULTS”, AND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GIRLFRIEND COLLECTIVE, INCLUDING ITS AFFILIATES, SUBSIDIARIES, LICENSORS, SUBCONTRACTORS, DISTRIBUTORS, SERVICES PARTNERS, AGENTS AND MARKETING PARTNERS) AND EACH OF THEIR RESPECTIVE EMPLOYEES, DIRECTORS AND OFFICERS (COLLECTIVELY, THE "GIRLFRIEND COLLECTIVE PARTY(IES)") DISCLAIM ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE SITE, OR OTHERWISE RELATING TO THIS AGREEMENT, INCLUDING WARRANTIES AND CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT AND ACCURACY AND NON-INTERFERENCE; (B) NEITHER GIRLFRIEND COLLECTIVE NOR ANY GIRLFRIEND COLLECTIVE PARTY WARRANTS THAT (i) THE SITE IS OR WILL BE SECURE, ACCURATE, COMPLETE, UNINTERRUPTED, WITHOUT ERROR, OR FREE OF VIRUSES, WORMS, OTHER HARMFUL COMPONENTS, OR OTHER PROGRAM LIMITATIONS, (ii) THE SITE WILL MEET YOUR REQUIREMENTS, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE, (iv) ANY ERRORS IN THE SITE WILL BE CORRECTED; (C) YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION OF PROBLEMS CAUSED BY VIRUSES OR OTHER HARMFUL COMPONENTS, UNLESS SUCH ERRORS OR VIRUSES ARE THE DIRECT RESULT OF GIRLFRIEND COLLECTIVE’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; (D) GIRLFRIEND COLLECTIVE AND THE GIRLFRIEND COLLECTIVE PARTIES, JOINTLY AND SEVERALLY, DISCLAIM AND MAKE NO WARRANTIES OR REPRESENTATIONS AS TO THE ACCURACY, QUALITY, RELIABILITY, SUITABILITY, COMPLETENESS, TRUTHFULNESS, USEFULNESS, OR EFFECTIVENESS OF THE PRICING, DISCOUNTS, FEATURES, PRODUCTS, RESULTS OR OTHER INFORMATION OBTAINED, GENERATED OR OTHERWISE RECEIVED BY YOU FROM ACCESSING AND/OR USING THE SITE OR OTHERWISE RELATING TO THIS AGREEMENT, AND (E) USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK AND NEITHER GIRLFRIEND COLLECTIVE NOR ANY OF THE GIRLFRIEND COLLECTIVE PARTIES SHALL HAVE ANY LIABILITY OR RESPONSIBILITY THEREFOR.
GIRLFRIEND COLLECTIVE MAKES NO REPRESENTATION REGARDING ANY PRODUCT OR SERVICE SOLD THROUGH THE SITE. ALL WARRANTIES FOR ANY PRODUCT PURCHASED THROUGH THE SITE ARE PROVIDED DIRECTLY FROM THE MANUFACTURER AND NOT GIRLFRIEND COLLECTIVE. THE GIRLFRIEND COLLECTIVE PARTIES MAKE NO GUARANTEES ABOUT THE AVAILABILITY OF SPECIFIC PRODUCTS AND SERVICES. THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES THROUGH THE SITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE GIRLFRIEND COLLECTIVE PARTIES.
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose.
Limitation of Liability
NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, IN NO EVENT WHATSOEVER SHALL GIRLFRIEND COLLECTIVE BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOST TIME OR GOOD WILL, EVEN IF GIRLFRIEND COLLECTIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE. GIRLFRIEND COLLECTIVE SHALL NOT BE LIABLE FOR ANY CLAIMS AGAINST YOU BY THIRD PARTIES. IF, DESPITE THE LIMITATIONS ABOVE, THE ANY GIRLFRIEND COLLECTIVE PARTY IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN SUCH GIRLFRIEND COLLECTIVE PARTY’S LIABILITIES WILL IN NO EVENT EXCEED, IN THE AGGREGATE, THE GREATER OF (A) THE TRANSACTION FEES ASSESSED FOR YOUR TRANSACTIONS THROUGH THE SITE, OR (B) ONE-HUNDRED DOLLARS ($100.00). NO ACTION, REGARDLESS OF FORM, ARISING FROM OR PERTAINING TO THE SITE MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER SUCH ACTION HAS ACCRUED. YOU ACKNOWLEDGE THAT THESE LIMITATIONS OF LIABILITY SHALL APPLY EVEN IF THE REMEDIES FAIL THEIR ESSENTIAL PURPOSE AND THAT, WITHOUT THESE LIMITATIONS, YOU WOULD HAVE PAID A HIGHER FEE FOR ACCESS TO AND USE OF THE SITE. Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you.
IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
User Comments, Feedback and Other Submissions
All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted, or offered to Girlfriend Collective on or by this Site or otherwise disclosed, submitted, or offered in connection with your use of this Site or otherwise (collectively, "Comments") shall be and remain Girlfriend Collective's property. Such disclosure, submission, or offer of any Comments shall constitute an assignment to Girlfriend Collective of all worldwide rights, titles, and interests in all copyrights and other intellectual property in the Comments. Thus, Girlfriend Collective will own exclusively all such rights, title, and interest and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Girlfriend Collective is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any Comments. Further, you agree that no Comments or other user submissions submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal rights.
Links to Other Web Sites
Our Site includes links to other Web sites whose privacy practices may differ from those our Site. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
“Try Before You Buy” Program
U.S. customers are eligible for our “Try Before You Buy” program for eligible products. The trial starts on the day the product is delivered to you and ends fourteen days later (the “Trial Period”).
You may initiate a return any time during the trial period if you are dissatisfied for any reason. THE PRODUCT MUST BE RETURNED IN ITS ORIGINAL CONDITION USING THE PRE-PAID SHIPPING LABEL THAT WILL BE PROVIDED TO YOU FROM OUR RETURNS PORTAL.
IF YOU DECIDE TO PURCHASE THE PRODUCT YOU RECEIVED DURING THE TRIAL PERIOD, NO FURTHER ACTION IS REQUIRED, SIMPLY KEEP USING YOUR PRODUCT.
IF THE PRODUCT IS NOT RETURNED TO US IN ITS ORIGINAL CONDITION, INCLUDING IF THE PRODUCT IS LOST, STOLEN OR DAMAGED IN SHIPMENT, DURING THE TRIAL PERIOD, YOUR CREDIT CARD WILL BE CHARGED.
Credit Card Processing
By submitting your “Try Before You Buy” order, you authorize us to charge your credit card for the full retail price of the product, plus sales tax where applicable, if you do not return the product for any reason within the Trial Period.
When you check out, we will verify your credit card information and place a hold on the card for the full amount of the purchase. If the product is returned during the Trial Period, the hold will be removed and your credit card will not be charged. If you do not return the product during the Trial Period, your credit card will be charged at the end of the Trial Period. Products are deemed returned on the date they are received in our warehouse.
Only the first order is eligible for the “Try Before You Buy” program and only one order per customer. You may exchange the product for another product one time during the Trial Period. The “Try Before You Buy” program may not be used with a discount code and is only available to customers who live in the continental United States.
If you have questions regarding the ‘Try Before You Buy” program, you may contact us at email@example.com.
Refer a Friend Terms & Conditions
- Referrer: Anyone can refer a Friend, whether you’re a current customer or not.
- Friend (that’s the person being referred): Friends, however, must be new customers and must use the referral code for their first purchase for it to count as a referral.
- Eligibility is limited to individuals only. Girlfriend Collective’s Refer-a-Friend Program cannot be used by businesses for affiliate lead generation as determined in Girlfriend Collective’s sole discretion.
- No Spam: You must comply with all up-to-date “SPAM” laws. For example, emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from Girlfriend Collective’s Refer-a-Friend program.
- Right to Close Accounts: Girlfriend Collective reserves the right to close the account(s) of any Referrer and/or Friend and to request proper payment if the Referrer and/or Friend attempts to use the Girlfriend Collective Refer-a-Friend program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation.
- The Referrer (you!) can send a one-time $10 off $95 or more discount code to as many Friends as they like. This code is valid only for first time purchasers, only on our website, girlfriend.com.
- When the Friend(s) make(s) a purchase, a reward email is sent to the initial referrer 30 days after the Friend’s purchase with a one-time free legging code that can be applied by the Referrer towards a purchase of a Compressive High-Rise Legging or Compressive Mid-Rise Legging.
- Exclusions: Please note this free legging code excludes new colors in its first 30 days of launch.
- Please note Refer a Friend purchases and redemptions are only valid in places where Girlfriend Collective currently ships, like the U.S. and Australia.
- Please note the cost of shipping is not included with the reward of free leggings.
- This code cannot be combined with any other offers.
- Multiple codes: Each free legging code is single-use and can be used for one purchase. If you would like to combine your free leggings with another order, Girlfriend Collective would be happy to consolidate shipping resources and make things easier for you. Email us at firstname.lastname@example.org we’ll work it out!
- Right to Cancel Program or Change Terms: Girlfriend Collective reserves the right to end, pause, or disable the program or to change these Terms & Conditions at any time. Free leggings earned before Girlfriend Collective ends/pauses/disables will be valid as usual, but once the program is on hold, there will be no $10 discount for the referred or free legging reward.
In the event that you and Girlfriend Collective are unable to resolve a dispute within thirty (30) days of written notice of the dispute, you and Girlfriend Collective agree to resolve such dispute through final and binding arbitration. You and Girlfriend Collective each agree to submit to the personal and exclusive arbitration of any disputes arising out of or relating to your use of the Site under the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association (“AAA”). The AAA Rules and fee information are available at www.adr.org. The arbitration shall be held in Travis County, Texas, unless you and Girlfriend Collective otherwise agree in writing. You may not initiate any legal action or proceeding against us or any of our employees, managers, members or agents, in any other forum or location.
You further agree that you may resolve any dispute with us only on an individual basis, and that you may not bring any claim or demand as a plaintiff of, or otherwise participate as part of, any purported class, consolidated, or representative action or proceeding. In addition, unless you and Girlfriend Collective otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class, consolidated or representative proceeding.
Notwithstanding the foregoing, either you or Girlfriend Collective may bring a lawsuit for injunctive relief to prevent and/or to stop (1) unauthorized use or abuse of the Site, (2) defamation, libel, or other false or misleading statements, or (3) any actual or threatened intellectual property infringement or unfair competition without first engaging in the arbitration process described above.
This Agreement shall be governed by Texas law and controlling United States federal law, and any disputes, actions, claims or causes of action arising out of or in connection with this Agreement or the Site, with the exception of claims for injunctive relief, shall be subject to the exclusive jurisdiction of the state and federal courts located in Austin, Texas.
Any cause of action you may have with respect to your use of the Site must be commenced within one (1) year after the claim or cause of action arises.
If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then such provisions shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provisions, with all other provisions remaining in full force and effect.
It may be necessary for Girlfriend Collective to perform scheduled or unscheduled repairs, maintenance, or upgrades and such activities may temporarily degrade the quality of the Site or result in a partial or complete outage of the Site. Girlfriend Collective provides no assurance that you will receive advance notification of such activities or that the Site will be uninterrupted or error-free. Any degradation or interruption in the Site shall not give rise to a refund or credit of any fees paid by you. No joint venture, partnership, employment, or agency relationship exists between you and Girlfriend Collective as a result of this agreement or use of the Site. The failure of Girlfriend Collective to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Girlfriend Collective in writing.
Neither party shall be liable to the other party for any failure to perform any of its obligations (except payment obligations) under this Agreement during any period in which such performance is delayed by circumstances beyond its reasonable control including, but not limited to, fire, flood, war, embargo, strike, riot or the intervention of any governmental authority.
If you have not entered into another agreement with Girlfriend Collective regarding the subject matter contained herein, then this Agreement comprises the entire agreement between you and Girlfriend Collective and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding such subject matter. However, if you and Girlfriend Collective have entered into another agreement regarding the subject matter set forth herein that is a written and signed agreement between you and Girlfriend Collective, then this Agreement should be read and interpreted in conjunction with such agreement and, in the event of a conflict between this Agreement and a written, signed agreement between the parties, the written, signed agreement shall govern and control.
Effective Date: January 23, 2020.